dreamjili Privacy Policy for Filipino Players

When you register and use dreamjili, we collect the personal information necessary to operate your account and comply with applicable Philippine regulations. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or withdrawals. We also collect technical data such as your device type, browser, IP address, and session activity logs to help us maintain platform security and improve your experience. Identity verification documents — such as a government-issued ID — may be requested to confirm your eligibility and comply with anti-money laundering requirements. We collect only what is necessary for these purposes and do not gather information beyond what is needed to run your account safely and fairly. All data collection is carried out in accordance with the Philippine Data Privacy Act of 2012 and its implementing rules and regulations.

The information we collect is used to create and manage your dreamjili account, process your deposits and withdrawals, verify your identity, and deliver the gaming services you have signed up for. We also useyour data to send you important account notifications, respond to your support requests, and where you have opted in, to inform you about relevant promotions and platform updates. Your information helps us detect and prevent fraudulent activity, protect the integrity of the platform, and ensure that all players are treated fairly and in accordance with our Terms and Conditions. We may use aggregated, anonymised data for internal analytics to improve our games, features, and overall service quality — this data cannot be used to identify you personally. We will never use your personal information for purposes beyond those stated in this policy without first obtaining your explicit consent. If you have questions about how your data is being used, you can reach our support team at any time through the FAQ page.

dreamjili does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with carefully selected service providers who assist us in operating the platform — such as payment processors, identity verification partners, and technical infrastructure providers — but only under strict data processing agreements that require them to handle your information securely and solely for the purpose of supporting our services. In certain circumstances, we may be legally required to disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if required by applicable law or a valid legal order. Any third party that receives your data is contractually obligated to protect it and is prohibited from using it for any purpose other than the one for which it was shared. We regularly review our third-party relationships to ensure that your data remains protected at every point in the processing chain. If a significant change to our data-sharing practices is ever required, we will notify registered players in advance and update this policy accordingly.

We use industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction at every stage of data processing. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored in protected environments with restricted access controls. Our security team monitors the platform continuously for suspicious activity, and we conduct regular security reviews to identify and address potential vulnerabilities before they can be exploited. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with the requirements of the Data Privacy Act of 2012. You also play an important role in keeping your account secure — we strongly recommend using a strong, unique password and never sharing your login credentials with anyone. If you suspect that your account has been compromised, please contact our support team immediately so we can take prompt action to protect your data.

As a player based in the Philippines, you have specific rights over your personal data under the Data Privacy Act of 2012, and dreamjili is committed to honouring those rights in full. You have the right to access the personal information we hold about you, to request corrections if any details are inaccurate or outdated, and to request the deletion of your data where it is no longer necessary for the purposes for which it was collected. You may also object to certain types of processing, request that we restrict how we use your data while a dispute is being resolved, and withdraw any consent you have previously given at any time without affecting the lawfulness of processing carried out before the withdrawal. To exercise any of these rights, simply contact our support team by email and we will respond within the timeframe required by applicable Philippine law. We will never penalise you for exercising your data rights, and all requests will be handled with care, confidentiality, and respect. For more information about your rights under Philippine data protection law, you may also refer to the National Privacy Commission's official guidance.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine law, regulatory obligations, or legitimate business purposes such as resolving disputes or preventing fraud. When your data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention schedule. Like most online platforms, dreamjili uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and help us understand how players interact with the platform. Essential cookies are necessary for the platform to function correctly and cannot be disabled, while optional analytics cookies can be managed through your browser settings. We do not use cookies to track your activity across unrelated third-party websites, and we do not share cookie data with advertisers. If you have questions about our use of cookies or wish to adjust your preferences, our support team is available to assist you at any time through the FAQ page.